Airtel Money Zambia: Everything You Need To Know
Looking for Airtel Money Zambia information? If yes, you are on the right page.
Mobile money describes financial transactions that are conducted using a mobile phone, where value is stored virtually (e-money) in an account associated with a SIM card.
Mobile payment generally refers to payment services operated under financial regulation and performed from or via a mobile device.
Instead of paying with cash, cheque, or credit cards, a consumer can use a mobile to pay for a wide range of services and digital or hard goods.
The agent earns commission from the deposit, withdrawal, buying airtime, and paying bills for the customers.
- What Is Airtel Money Zambia?
- How To Activate Airtel Money Zambia
- Withdraw Charges For Airtel Money Zambia
- Airtel Mobile Money Sending Charges In 2022
- New Airtel Money Wallet to Bank Transfer Charges
- New Airtel Money Bill Payment Charges
- Airtel Money to Airtel Money International Money Tariffs
- Airtel Money Zambia Maximum Deposit
- How To Use Airtel Zambia
- Airtel Money Agent Requirements
- How To Become An Airtel Money Agent
- Pre Requisite Requirements For Being An Airtel Money Dealer Or Agent
- Summary
What Is Airtel Money Zambia?
Airtel Money Wallet is a part of Airtel Payments Bank. It is a secure digital wallet that lets you:
- manage your money,
- recharge, pay bills,
- shop at offline merchants,
- send money to friends &
- pay at various online platforms like MakeMyTrip, BookMyShow, Myntra, and many more.
It is a phone-based service that allows you to manage your money directly from your mobile phone wherever you are and at any time you want.
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How To Activate Airtel Money Zambia
Dial *778#. Then follow the on-screen instructions for further actions.
Products & Services
With Airtel money, you have access to the following products and services
- Cash in /Cash out
- Send and receive money to any mobile number in the country
- Send money from your airtel Money account to your bank account and vice versa
- Check your bank balance and mini statement
- Deposit and withdraw cash
- Airtel Services
- Bill Payment
- Bulk Payment
- Merchant Payments
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Withdraw Charges For Airtel Money Zambia
The table below shows a list of Airtel money withdrawal charges – Withdraw charges chart.
| Withdraw Amount (K) | Charge (K) |
| Between 1 to 150 | 2.50 |
| Above 150 to 300 | 5 |
| Above 300 to 500 | 10 |
| Above 500 to 1,000 | 20 |
| Above 1,000 to 3,000 | 30 |
| Above 3,000 to 5,000 | 50 |
| Above 5,000 to 10,000 | 100 |
How To Withdraw Money
This feature allows you to withdraw money from any Airtel center or Airtel money agent point.
- Dial *778#
- Select option 2 “Get Cash”
- Select option 1 “From Agent”
- Select option “Enter Agent Code/number”
- Enter amount
- Enter PIN to confirm your transaction
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Airtel Mobile Money Sending Charges In 2022
The table below summarizes the new Airtel Mobile Money sending charges:
| Airtel Money Withdrawal Range (ZMW) | Airtel Money Withdrawal Charges or Tariffs (ZMW) |
| K1 – K150 | K2.50 |
| K151 – K300 | K5 |
| K301 – K500 | K10 |
| K501 – K1000 | K20 |
| K1001 – K3000 | K30 |
| K3001 – K5000 | K50 |
| K5001 – K10000 | K100 |
New Airtel Money Wallet to Bank Transfer Charges
| Airtel Money Zambia Wallet to Bank Transfer – ZMW | Service Charge (ZMW) |
| K1 – K150 | K2.50 |
| K151 – K300 | K5 |
| K301 – K500 | K10 |
| K501 – K1000 | K20 |
| K1001 – K3000 | K30 |
| K3001 – K5000 | K50 |
| K5001 – K10000 | K100 |
New Airtel Money Bill Payment Charges
| Airtel Money Zambia Bill Payment Charges – ZMW | Service Charge (ZMW) |
| K1 – K150 | K1 |
| K151 – K300 | K1.50 |
| K301 – K500 | K2.50 |
| K501 – K1000 | K3.50 |
| K1001 – K3000 | K3.50 |
| K3001 – K5000 | K3.50 |
| K5001 – K10000 | K5 |
Airtel Money to Airtel Money International Money Tariffs
| Airtel Money to Airtel Money International Money Transfer- ZMW | Airtel Money Sending Charges or Tariffs (ZMW) |
| K5 – K100 | K3 |
| K101 – K200 | K6 |
| K201 – K400 | K10 |
| K401 – K800 | K15 |
| K801 – K1500 | K25 |
| K1501 – K3000 | K40 |
Airtel Money Zambia Maximum Deposit
You are allowed a maximum of ZMW 10,000 per transfer for Airtel.
However, you need to ensure that your recipient’s account has sufficient capacity for the transfer to be processed successfully.
Your recipient can do this by reducing the balance in their account.
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How To Use Airtel Zambia
Airtel Money is simple to use.
1. How To Change Your Pin
- Dial *778#
- Select option 7. My Account/PIN then option 1. My Pin
- Select option 1. Change Pin
- Enter Old pin
- Enter New Pin (Enter 4 digit pin you must keep secret)
- Re-enter New Pin to Confirm
If you need to deposit money onto your Airtel Money Wallet, simply take your cash to the nearest airtel money agent or Airtel center.
Then deposit the money onto your Airtel money account. Depositing is free, there is no charge to deposit.
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2. How To Buy Airtime
- Dial *778#
- Select option 3 “Buy SoChe, Ikali, Airtime or Data”
- Then select option 2 “Airtime”
- Select 1 “For Yourself”
- Enter the Amount
- Enter PIN to confirm your Airtime Purchase
3. How To Send Money
Sending money allows you to send money to any number (Airtel, Mtn, or Zamtel). It’s the easiest, cheapest and simplest way to send money to anyone countrywide.
When the recipient gets the money, they can withdraw it to get cash or use it to pay for goods and services from their phone
- Dial *778#
- Select option 1 “Send Money”
- Enter the Phone Number e.g. 0977000000/0966000000/0955000000
- Enter the Amount
- Enter PIN to confirm your transaction
4. How To Pay For Your MLIFE Policy
- Dial *778#
- Select option 4 “Make Payment”
- Select option 8 “Others”
- Select option 4 “Insurance”
- Select option 1 “MLife”
- Enter the amount
- Enter policy number(mobile number of policyholder e.g. 0977000000)
- Enter PIN to confirm your transaction
5. How To Pay For DSTV
- Dial *778#
- Select option 4 “Make Payment”
- Select option 2 “Pay TV”
- Select option 1 “DSTV”
6. How To Pay For Muvi TV
- Dial *778#
- Select option 4 “Make Payment”
- Select option 2 “Pay TV”
- Select option 4 “MuviTV”
7. How To Pay Zesco
- Dial *778#
- Select option 4 “Make Payment”
- Select option 1 “Electricity & Solar”
- Select option 1 “Zesco”
8. How To Pay For GOTV
- Dial *778#
- Select option 4 “Make Payment”
- Select option 2 “Pay TV”
- Select option 2 “GOTV”
9. How To Pay Your Water Bills
For residents of Lusaka, Lusaka Water
- Dial *778#
- Select option 4 “Make Payment”
- Select option 3 “Water Payments”
Airtel Money Agent Requirements
Why Become An Airtel Money Agent?
- You earn additional revenue through lucrative commissions
- Another way to increase traffic to your shop
- Become a part of a world-class money transfer service from Airtel.
How To Become An Airtel Money Agent
Submit the prerequisite documents to your:
- nearest airtel center,
- airtel representative, or
- send them scanned copies of the documents
If you are unable to reach them in person, send them an email to the address airtelmoney@zm.airtel.com with details of your location.
Alternatively, call airtel on 111 and mention your location to our agents
Their representative will visit you and take you through the next steps
Upon approval, you will be issued with a trading SIM card and be trained by an Airtel Money representative.
You will also be issued with the mandatory airtel money point of sale materials and user guides.
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Pre Requisite Requirements For Being An Airtel Money Dealer Or Agent
1. Airtel Money Dealer
- Duly filled airtel Money Dealer application form
- Certified copy of Certificate of Registration of a Limited Company
- Certified Copy of Identification of the Directors of the Company
- At least 3 own outlets in separate locations
- Capital requirement of K 5000 for each outlet
- Passport photo of the Directors of the Company
- A P4 Computer with an internet connection
- Valid Email address.
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2. Airtel Money Agent
- Duly filled airtel Money Agent Applications form
- Certified copy of Business registration certificate
- Certified copy of PIN Certificate
- Copy of identification of the business owner(s)
- One outlet location but no more than 3 outlets
- Passport photo of the business owner(s)
- Capital Requirement of K 2000 for each outlet
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Summary
Airtel mobile money is a lucrative business. Where demand is high, mobile money can be an attractive business for dedicated agents.
Airtel Money is simple to use. Each flow has several simple steps to get you on your way.
You can use Airtel money to pay for services such as DSTV, Muvi TV, Zesco, GOTV, Water Bills, and many more.
The maximum amount you can transfer is K 10,000 per transaction.
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