Airtel Money Zambia: Everything You Need To Know

Airtel money Zambia

Looking for Airtel Money Zambia information? If yes, you are on the right page.

Mobile money describes financial transactions that are conducted using a mobile phone, where value is stored virtually (e-money) in an account associated with a SIM card.

Mobile payment generally refers to payment services operated under financial regulation and performed from or via a mobile device. 

Instead of paying with cash, cheque, or credit cards, a consumer can use a mobile to pay for a wide range of services and digital or hard goods.

The agent earns commission from the deposit, withdrawal, buying airtime, and paying bills for the customers.

What Is Airtel Money Zambia?

Airtel Money Wallet is a part of Airtel Payments Bank. It is a secure digital wallet that lets you:

  1. manage your money,
  2. recharge, pay bills, 
  3. shop at offline merchants, 
  4. send money to friends & 
  5. pay at various online platforms like MakeMyTrip, BookMyShow, Myntra, and many more.

It is a phone-based service that allows you to manage your money directly from your mobile phone wherever you are and at any time you want. 

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How To Activate Airtel Money Zambia

Dial *778#. Then follow the on-screen instructions for further actions.

Products & Services

With Airtel money, you have access to the following products and services 

  1. Cash in /Cash out
  • Send and receive money to any mobile number in the country 
  • Send money from your airtel Money account to your bank account and vice versa 
  • Check your bank balance and mini statement
  • Deposit and withdraw cash
  1. Airtel Services
  • Bill Payment
  • Bulk Payment
  • Merchant Payments

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Withdraw Charges For Airtel Money Zambia

The table below shows a list of Airtel money withdrawal charges – Withdraw charges chart.

Withdraw Amount (K) Charge (K)
Between 1 to 150 2.50
Above 150 to 300 5
Above 300 to 500 10
Above 500 to 1,000 20
Above 1,000 to 3,000 30
Above 3,000 to 5,000 50
Above 5,000 to 10,000 100

How To Withdraw Money

This feature allows you to withdraw money from any Airtel center or Airtel money agent point.

  • Dial *778#
  • Select option 2 “Get Cash”
  • Select option 1 “From Agent”
  • Select option “Enter Agent Code/number”
  • Enter amount
  • Enter PIN to confirm your transaction

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Airtel Mobile Money Sending Charges In 2022

The table below summarizes the new Airtel Mobile Money sending charges:

Airtel Money Withdrawal Range (ZMW) Airtel Money Withdrawal Charges or Tariffs (ZMW)
K1 – K150 K2.50       
K151 – K300 K5
K301 – K500 K10
K501 – K1000  K20
K1001 – K3000  K30 
K3001 – K5000 K50 
K5001 – K10000 K100

New Airtel Money Wallet to Bank Transfer Charges

Airtel Money Zambia Wallet to Bank Transfer – ZMW Service Charge (ZMW)
K1 – K150  K2.50       
K151 – K300 K5
K301 – K500 K10
K501 – K1000  K20
K1001 – K3000  K30 
K3001 – K5000 K50 
K5001 – K10000 K100

New Airtel Money Bill Payment Charges

Airtel Money Zambia Bill Payment Charges – ZMW Service Charge (ZMW)
K1 – K150  K1      
K151 – K300 K1.50
K301 – K500 K2.50
K501 – K1000  K3.50
K1001 – K3000  K3.50
K3001 – K5000 K3.50
K5001 – K10000  K5

Airtel Money to Airtel Money International Money Tariffs

Airtel Money to Airtel Money International Money Transfer- ZMW Airtel Money Sending Charges or Tariffs (ZMW)
K5 – K100  K3 
K101 – K200 K6
K201 – K400 K10
K401 – K800  K15
K801 – K1500  K25
K1501 – K3000  K40

Airtel Money Zambia Maximum Deposit

You are allowed a maximum of ZMW 10,000 per transfer for Airtel.

However, you need to ensure that your recipient’s account has sufficient capacity for the transfer to be processed successfully. 

Your recipient can do this by reducing the balance in their account.

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How To Use Airtel Zambia

Airtel Money is simple to use. 

1. How To Change Your Pin

  • Dial *778#
  • Select option 7. My Account/PIN then option 1. My Pin
  • Select option 1. Change Pin
  • Enter Old pin
  • Enter New Pin (Enter 4 digit pin you must keep secret)
  • Re-enter New Pin to Confirm

If you need to deposit money onto your Airtel Money Wallet, simply take your cash to the nearest airtel money agent or Airtel center.

Then deposit the money onto your Airtel money account. Depositing is free, there is no charge to deposit.

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2. How To Buy Airtime

  • Dial *778#
  • Select option 3 “Buy SoChe, Ikali, Airtime or Data”
  • Then select option 2 “Airtime”
  • Select  1 “For Yourself”
  • Enter the Amount
  • Enter PIN to confirm your Airtime Purchase

3. How To Send Money

Sending money allows you to send money to any number (Airtel, Mtn, or Zamtel). It’s the easiest, cheapest and simplest way to send money to anyone countrywide. 

When the recipient gets the money, they can withdraw it to get cash or use it to pay for goods and services from their phone

  • Dial *778#
  • Select option 1 “Send Money”
  • Enter the Phone Number e.g. 0977000000/0966000000/0955000000
  • Enter the Amount
  • Enter PIN to confirm your transaction

4. How To Pay For Your MLIFE Policy

  • Dial *778#
  • Select option 4 “Make Payment”
  • Select option 8 “Others”
  • Select option 4 “Insurance”
  • Select option 1 “MLife”
  • Enter the amount
  • Enter policy number(mobile number of policyholder e.g. 0977000000)
  • Enter PIN to confirm your transaction

5. How To Pay For DSTV

  • Dial *778#
  • Select option 4 “Make Payment”
  • Select option 2 “Pay TV”
  • Select option 1 “DSTV”

6. How To Pay For Muvi TV

  • Dial *778#
  • Select option 4 “Make Payment”
  • Select option 2 “Pay TV”
  • Select option 4 “MuviTV”

7. How To Pay Zesco

  • Dial *778#
  • Select option 4 “Make Payment”
  • Select option 1 “Electricity & Solar”
  • Select option 1 “Zesco”

8. How To Pay For GOTV

  • Dial *778#
  • Select option 4 “Make Payment”
  • Select option 2 “Pay TV”
  • Select option 2 “GOTV”

9. How To Pay Your Water Bills

For residents of Lusaka, Lusaka Water

  • Dial *778#
  • Select option 4 “Make Payment”
  • Select option 3 “Water Payments”

Airtel Money Agent Requirements

Why Become An Airtel Money Agent?

  • You earn additional revenue through lucrative commissions
  • Another way to increase traffic to your shop
  • Become a part of a world-class money transfer service from Airtel.

How To Become An Airtel Money Agent

Submit the prerequisite documents to your:

  • nearest airtel center, 
  • airtel representative, or 
  • send them scanned copies of the documents

If you are unable to reach them in person, send them an email to the address with details of your location.

Alternatively, call airtel on 111 and mention your location to our agents

Their representative will visit you and take you through the next steps

Upon approval, you will be issued with a trading SIM card and be trained by an Airtel Money representative.

You will also be issued with the mandatory airtel money point of sale materials and user guides.

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Pre Requisite Requirements For Being An Airtel Money Dealer Or Agent 

1. Airtel Money Dealer

  • Duly filled airtel Money Dealer application form
  • Certified copy of Certificate of Registration of a Limited Company
  • Certified Copy of Identification of the Directors of the Company
  • At least 3 own outlets in separate locations
  • Capital requirement of K 5000 for each outlet
  • Passport photo of the Directors of the Company
  • A P4 Computer with an internet connection
  • Valid Email address.

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2. Airtel Money Agent

  • Duly filled airtel Money Agent Applications form
  • Certified copy of Business registration certificate
  • Certified copy of PIN Certificate
  • Copy of identification of the business owner(s)
  • One outlet location but no more than 3 outlets
  • Passport photo of the business owner(s)
  • Capital Requirement of K 2000 for each outlet

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Airtel mobile money is a lucrative business. Where demand is high, mobile money can be an attractive business for dedicated agents.

Airtel Money is simple to use. Each flow has several simple steps to get you on your way.

You can use Airtel money to pay for services such as DSTV, Muvi TV, Zesco, GOTV, Water Bills, and many more.

The maximum amount you can transfer is K 10,000 per transaction.

Hi there! I share blogging tips, tutorials on how to make money online and software reviews on my website to help beginners.

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